Coronavirus/COVID-19 Information

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Call the main phone line (630)620-5700 to access the department of your choice or to talk with a staff person during regular business hours, Monday – Friday, 8 a.m. – 4:30 p.m. If no staff person is available, please leave a voicemail and your message will be responded to. 

The lobby will be open to foot traffic, Monday-Thursday, 10 a.m. - 2 p.m. Masks are required. 

  • Main Phone Line: (630) 620-5700
  • Community Development: (630) 620-5749
  • Code Enforcement: (630) 620-5757
  • Building Division: (630) 620-5750
  • Finance Department: (630) 620-5700
  • Fire Department: (630) 620-5738
  • Fire Station 1: (630) 620-5736
  • Fire Station 2: (630) 620-5734
  • Bureau of Fire Prevention: (630) 620-5750
  • Police Department: (630)873-4400
  • Public Works Department: (630) 620-5740
  • Village Clerk’s Office: (630) 620-5741
  • Village Manager’s Office: (630) 620-5712
  • Human Resources: (630) 620-5929

covid19July 16, 2020: covid-19 update 

Help Keep Lombard Open: Slowing the Spread of Coronavirus 

In order to maintain progress made regarding the COVID-19 pandemic, residents are urged to follow safety guidelines and protocols in place, to help minimize the spread of illness. Failure to do so may result in increased cases of COVID-19 and the implementation of State restrictions.

On Wednesday, July 15th, Governor Pritzker announced new mitigation steps the State will apply in the event that COVID-19 numbers spike. The Governor announced a separation of the State into 11 different regions of which data will be monitored. Lombard’s data will be collected from the West Suburban (region 8), which includes DuPage and Kane Counties. Should cases spike in the Western Suburban, restrictions that may reduce or suspend bar and restaurant services, organized recreational activities (gyms), retail shopping, or shut downs of salons and personal care may be implemented.

region 8

https://www2.illinois.gov/IISNews/21818-Actions_to_Combat_a_Resurgence_of_COVID-19.pdf

How You Can Help Stop the Spread of COVID-19

The Village of Lombard is taking this call-to-action seriously and is encouraging all community members to encourage safety protocols set forth by the CDC to help stop the spread of COVID-19.

  • Wear a face mask when social distancing cannot be maintained and where required, specifically in public places.  
  • A minimum of 6-ft of social distancing is required from any individual who does not reside in your home.
  • Wash your hands often with soap and warm water for at least 20 seconds, especially after going to the bathroom, before eating, and after blowing your nose, coughing, or sneezing.
  • Clean and sanitize commonly used surfaces.
  • If you have traveled to a COVID-19 hotspot, the Illinois Department of Public Health recommends a stay home period of 14 days from the time you left an area with widespread or ongoing community spread. https://www.cdc.gov/coronavirus/2019-ncov/travelers/travel-in-the-us.html
  • Group gatherings of more than 50 persons are to be strictly avoided.
  • Stay home when you are sick or experiencing symptoms of respiratory illness with fever, cough, or difficulty breathing.
  • Avoid contact with others that are sick or experiencing COVID-19 like symptoms.
  • Cover your cough or sneeze with a tissue, then throw the tissue in the trash.

Region 8/Western Suburban IDPH Map

You can check on Lombard’s (region 8) current status. The map includes information regarding ICU bed availability, illness admissions, and daily increases. View the map at www.dph.illinois.gov/regionmetrics.

2020-07-16 16_11_39-Illinois Regional COVID-19 Resurgence Criteria _ IDPH

DuPage County Health Department Map
The DuPage County Health Department COVID-19 dashboard, shows the number of lab-confirmed COVID-19 cases in each municipality. As of July 16, there have been a total of 457 lab confirmed cases in Lombard. https://www.dupagehealth.org/610/DuPage-County-COVID-19-Dashboard


The best way you can protect yourself is to socially distance yourself from people outside of your home, and limit your potential exposure. Wash your hands regularly, for 20 seconds, using soap, and do not touch your face with unwashed hands.


Ongoing reminders regarding covid-19

Support Your Local Lombard Businesses!

shop local lombard Opens in new windowMore than 250 Lombard businesses are open for business! The Village has compiled a map of open businesses and whether or not they are providing pick up or delivery of goods. Whenever possible, support local businesses. Find local businesses to support at www.villageoflombard.org/shoplocalmap! 


Senior Citizen Resources

The Village of Lombard has compiled a list of resources for senior citizens, including senior shopping hours at grocery stores and pharmacies, details about food banks, and contact information for local organizations that are focused on providing senior assistance. If senior citizen information does not apply to you directly, we are hoping residents will share this information with senior citizens they know. With your help, we will all get through this together #LombardStrong.

VILLAGE OF LOMBARD SUMMER EVENTS CANCELLED

In compliance with Governor Pritzker’s Restore Illinois 5-phase plan, announced May 5, 2020, the Village of Lombard regrets to announce the cancellation of all special events and concerts scheduled through August. This includes Memorial Day (5/25) Cruise Nights & Summer Concerts Series (June – August) and the 4th of July Fireworks display. The Village will continue to assess the progress of the Restore Illinois Plan, for consideration of events beyond August. Updates will be shared as they are made available.

Rumor control:

  • Lombard Police will not pull over cars for being on the road to check for compliance with the Governor’s Order but they are still enforcing standard traffic laws, so you should still buckle up, stay off your phone and not speed.    
  • Lombard Police will not be ticketing or arresting people that are outside. As we are also sharing close quarters with our families, we too understand the need for a stroll around the block. If encountering a situation where people are gathering, Lombard Police may ask the group to disperse and go home. Common sense is highly encouraged.
  • Lombard Police are continuing to serve and protect. This includes non-coronavirus concerns. Please do not hesitate to dial 9-1-1 if you witness or experience an unsafe situation.
  • The Illinois National Guard is supporting logistics, transportation, and medical response efforts. The National Guard will not be enforcing the Stay at Home Order. (coronavirus.illinois.gov) Which again – is good news for that much needed stroll around the block.

Lombard Metra Station Closed to Public 

The Village has been notified that the Lombard Metra station has been closed to the public. The closures are in place to protect employees and passengers from unnecessary exposure or spread of the COVID-19 virus. 

Price Gouging

  • If you’ve been victimized by fraud, deception, or unfair methods of competition, the Consumer Protection Division of the Illinois Attorney General’s office may be able to help. Their limited mediation program can assist in resolving disputes or complaints filed by individual consumers. Promptness in making a complaint is important because it decreases the likelihood that a fly-by-night operator will move, leave town, or go out of business before consumers can gain assistance.
  • Consumer Complaint Online Submission Form https://ccformsubmission.ilattorneygeneral.net/  or call 1-800-386-5438.

Door-To-Door Scammers

Remember: The Village has suspended all solicitor permits. If someone comes to your house that you don’t know – don’t answer. If you feel unsafe or witness suspicious behavior, call 9-1-1.

Village of Lombard Emergency Declarations 

Village President Keith Giagnorio declared a State of Emergency in the Village of Lombard. A State of Emergency will:

  • help the Village access Federal funding.
  • allow the Village to maintain certain administrative functions including the payments of bills and other routine requirements.

Village President Keith Giagnorio also signed into effect the following Executive Orders:

  • Executive Order 1: Active peddlers and solicitor licenses have been revoked and future licenses will not be issued as of this time.
  • Executive Order 2: The Village suspended a code provision that automatically terminated liquor licenses for those businesses that closed for more than 45 days.
  • Executive Order 3: Payment shall not be required for commuter parking in the Village of Lombard’s daily fee commuter parking lots. The expiration of commuter parking permits currently set to expire on April 30, 2020 shall hereby be extended until 30 days following the expiration of the Executive Order.
  • Executive Order 4: Following recent approval by the State, the Village will permit certain liquor license holders to temporarily sell packaged and sealed alcoholic beverages through delivery and pickup.
  • Executive Order 5: Extension of business licenses for 90 days
  • Executive Order 6: Permits limited consumption of alcohol on South Park Avenue
  • Executive Order 7: Temporarily suspends late fees, interest and penalties
  • Executive Order 8: Creates local penalties for violations of Executive Orders
  • Executive Order 9: Reduces parking requirements for outdoor restaurant seating
  • Executive Order 10: Permits sales of to-go alcoholic beverages, including premixed cocktails
  • Executive Order 11: Regarding package goods sales of liquor and cocktails to go sales
  • Executive Order 12: Extension of Licenses 
  • Executive Order 13: Extension of Licenses 
  • Executive Order 14: Temporary Signs
  • Executive Order 15: Allowing Village signage to be placed on parkways
  • Executive Order 16: Building Permit Extensions 

In conjunction with other utilities in Illinois, the Village will not be terminating water service or penalizing customers who fall behind on water bill payments. The Village will work with residents and businesses during this difficult time.