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Police

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1. *Are false alarms a problem in Lombard?

Yes. The Lombard Police Department responds to approximately 15-20 false alarms per day. Responding to a false burglar alarm call consumes an average of 27 minutes, per alarm, per officer-and represents as many as 18 hours of police time per day! Thus, officers are diverted from actual emergencies, proactive patrol, and community-policing activities.

2. *Do I need a license for a fire or burglar alarm?

Fire Alarm - No

Burglar Alarm - Yes

3. *What are the most frequent errors that cause false alarms?

• Accidental activation by cleaning crews, new employees, children, house sitters
• Using incorrect keypad codes
• Failing to train authorized users
• Failure to secure doors and windows once the alarm is turned on
• Wandering pets
• Failure by businesses to notify monitoring company of unscheduled openings and closings
• Not requiring the monitoring company to notify persons on the contact list before calling the police
• Improper installation of equipment
• Faulty equipment, keypads, batteries, panels, detectors
• Helium-filled balloons

4. *What is a false alarm?

A false alarm occurs when a security system is activated where there is no emergency - whether it is activated willfully, unintentionally, negligently, or inadvertently. It also includes a system activated due to mechanical or electrical malfunction.

A false alarm does not occur when an alarm system is activated by an attempted or actual illegal entry, theft, or robbery; an observable act of vandalism; unusually violent conditions of nature; testing or repairing of telephone or electrical line or equipment outside the premises, so long as prior notice of the testing or repair is given to the Lombard Police Department.

5. *Is there a program for free car seats available?

DuPage County residents may be eligible for a free car seat. To find out more information, call (630) 682-7400.