On November 16, 2017, the Lombard Village Board of Trustees approved a water and sewer rate increase of $0.30 per 1,000 gallons effective with bills issued on or after January 1, 2018. The proposed increase of $0.30 per 1,000 gallons, impacts the bill of the average Lombard residence, using 5,000 gallons of water per month, by an additional $1.50 per month. For more information, please read the 2018 Water & Sewer Rate FAQs.
The Village of Lombard obtains its drinking water from Lake Michigan. The lake water is treated by Chicago and transmitted to the Village by the DuPage Water Commission. The Village adheres to all Illinois Environmental Protection Agency (IEPA) standards and regulations including providing an annual Water Quality Report.
What the general public calls the “Water Department” is actually comprised of one Division of the Finance Department and two Divisions within the Public Works Department. Water Billing is handled by the Finance Department, they can be reached at (630) 620-5920. The Underground Utilities Division of Public Works is responsible for all portions of the water system except the receiving and pumping stations. Those stations are maintained by the Water Treatment/Wastewater Pumping Division.
If you suspect a water main break, please contact the Public Works Department at (630) 620-5740.