Coronavirus/COVID-19 Information

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Call the main phone line (630)620-5700 to access the department of your choice or to talk with a staff person during regular business hours, Monday – Friday, 8 a.m. – 4:30 p.m. If no staff person is available, please leave a voicemail and your message will be responded to. 

The lobby will be open to foot traffic, Monday-Thursday, 10 a.m. - 2 p.m. Masks are required. 

  • Main Phone Line: (630) 620-5700
  • Community Development: (630) 620-5749
  • Code Enforcement: (630) 620-5757
  • Building Division: (630) 620-5750
  • Finance Department: (630) 620-5700
  • Fire Department: (630) 620-5738
  • Fire Station 1: (630) 620-5736
  • Fire Station 2: (630) 620-5734
  • Bureau of Fire Prevention: (630) 620-5750
  • Police Department: (630)873-4400
  • Public Works Department: (630) 620-5740
  • Village Clerk’s Office: (630) 620-5741
  • Village Manager’s Office: (630) 620-5712
  • Human Resources: (630) 620-5929

 COVID-19 Mobile Testing Site at Lombard Village Hall on Nov. 27

The Village of Lombard will be hosting a free, one-day mobile COVID-19 testing site, in cooperation with the Illinois Department of Public Health, in the parking lot at Village Hall, 255 E. Wilson Ave., on Friday, November 27th, 8 a.m. – 4 p.m., while supplies last. Residents that are not participating in testing are advised to avoid the area if possible.

If You Are Getting Tested: 

  • Anyone can get tested at a mobile testing site. You do not need to be sick or exhibiting symptoms in order to get tested.
  • There is no cost to individuals for testing at mobile testing sites.  For the uninsured or where insurance does not cover the cost of the test, the State of Illinois will cover testing costs.    
  • People must remain seated in their cars at a working window (window must go up and down) for the test.
  • Wear a mask when interacting with anyone on site. Maintain social distance at all times.
  • Be prepared to wait. Due to the demand for this service, there may be significant wait times.     
  • Only people who arrive in cars will be allowed to be tested. Walk-up testing is not available.
  • Please note that Village buildings will be closed to the general public. No public restroom facilities will be available.

Lombard Police have created a specific traffic pattern to help direct traffic in the area. See attached map. Due to the demand for this service, we anticipate there could be significant wait times. Please be patient. If you are experiencing a medical emergency, you are urged to call your doctor or emergency department to seek immediate care and instructions.

Suspected Thanksgiving Exposure Reminder
 
For residents who suspect exposure on Thanksgiving Day, please note that testing within 24-hours of exposure produces a high rate of false negative test results and is not advisable. Test accuracy increases when symptoms are experienced, 2-14 days after exposure. The CDC recommends that anyone who experienced close contact exposure to COVID-19, quarantine and monitor their health for symptoms.

Additional Testing Locations
 
DuPage County currently offers two ongoing community-based COVID-19 testing sites, including a new testing site in Villa Park:

  • DuPage County Complex, Monday – Friday, 7 a.m. – 12 p.m., or while supplies last, at the DuPage County Complex, on County Farm Road, just north of Roosevelt Road, in Wheaton.
  • Odeum Expo Center, Sunday – Friday, 10 a.m. – 6 p.m., while supplies last at 1033 N. Villa Ave., Villa Park

Additional Resources Regarding COVID-19 Testing 

VH Covid Testing map rev

November 17, 2020: COVID-19 UpdatE

covid19NEW MITIGATIONS BEGIN FRIDAY, NOVEMBER 20

The State of Illinois has announced that new, statewide mitigations will be implemented beginning Friday, November 20th, in vital efforts to help reduce the spread and positivity rate of COVID-19.

To view all Tier 3 Resurgence mitigations, visit the State of Illinois’ website. The new mitigations (pictured below), while not a stay-at-home order, are designed to help limit interactions between people who do not reside in the same household. Residents are urged to act responsibly, in efforts to help slow the spread of illness and save lives.

tier 3

In Response to Restaurant Compliance Inquiries from Residents

The Village of Lombard has more than 150 registered places for eating. The vast majority of Lombard businesses have been operating in compliance with COVID-19 enhanced mitigation measures set forth by the State. While the Village has responded to isolated complaints regarding non-compliance at select Lombard restaurants, these establishments represent only a fraction (less than 2%) of all Lombard places for eating.

In instances where the Village has been notified of business non-compliance, complaints are verified by site visits. Where non-compliance is observed, the Village initially seeks to educate and inform establishments regarding mitigation measures, documents the incident, and seeks voluntary 

compliance. Where businesses opt to continue in violation of State requirements, the Village is cooperating with State and local authorities on matters of enforcement. Information regarding business non-compliance is documented and shared with public health agencies and/or other regulatory agencies for enforcement purposes. Businesses who continue to operate in defiance of State requirements risk consequences including loss of licensure, citations, fines and additional liability.   

As stated above, the vast majority of Lombard businesses have made accommodations to comply with State enhanced mitigation efforts. Particularly during this difficult time, the Village encourages all residents to support local businesses and restaurants whenever possible.     

DuPage County Health Department COVID-19 Dashboard

The DuPage County Health Department COVID-19 dashboard, shows the number of lab-confirmed COVID-19 cases in each municipality. As of November 17th, there have been a total of 1,635 lab confirmed cases in Lombard. 

The best way you can protect yourself is to socially distance yourself from people outside of your home, and limit your potential exposure. Wash your hands regularly, for 20 seconds, using soap, and do not touch your face with unwashed hands.

Additional Resources

For additional resources and updates related to COVID-19, please visit:

Ongoing reminders regarding covid-19

Support Your Local Lombard Businesses!

shop local lombard Opens in new windowWhenever possible, support local businesses. Find local businesses to support at www.villageoflombard.org/shoplocalmap! 

Senior Citizen Resources

The Village of Lombard has compiled a list of resources for senior citizens, including senior shopping hours at grocery stores and pharmacies, details about food banks, and contact information for local organizations that are focused on providing senior assistance. If senior citizen information does not apply to you directly, we are hoping residents will share this information with senior citizens they know. With your help, we will all get through this together #LombardStrong.

Price Gouging

  • If you’ve been victimized by fraud, deception, or unfair methods of competition, the Consumer Protection Division of the Illinois Attorney General’s office may be able to help. Their limited mediation program can assist in resolving disputes or complaints filed by individual consumers. Promptness in making a complaint is important because it decreases the likelihood that a fly-by-night operator will move, leave town, or go out of business before consumers can gain assistance.
  • Consumer Complaint Online Submission Form https://ccformsubmission.ilattorneygeneral.net/  or call 1-800-386-5438.

Village of Lombard Emergency Declarations 

On March 20th, Village President Keith Giagnorio declared a State of Emergency in the Village of Lombard. This action helped the Village access Federal funding and allowed the Village to maintain certain administrative functions including the payments of bills and other routine requirements.

Executive Orders signed during the COVID-19 pandemic: 

  • Executive Order 1: Active peddlers and solicitor licenses have been revoked and future licenses will not be issued as of this time.
  • Executive Order 2: The Village suspended a code provision that automatically terminated liquor licenses for those businesses that closed for more than 45 days.
  • Executive Order 3: Payment shall not be required for commuter parking in the Village of Lombard’s daily fee commuter parking lots. The expiration of commuter parking permits currently set to expire on April 30, 2020 shall hereby be extended until 30 days following the expiration of the Executive Order.
  • Executive Order 4: Following recent approval by the State, the Village will permit certain liquor license holders to temporarily sell packaged and sealed alcoholic beverages through delivery and pickup.
  • Executive Order 5: Extension of business licenses for 90 days
  • Executive Order 6: Permits limited consumption of alcohol on South Park Avenue
  • Executive Order 7: Temporarily suspends late fees, interest and penalties
  • Executive Order 8: Creates local penalties for violations of Executive Orders
  • Executive Order 9: Reduces parking requirements for outdoor restaurant seating
  • Executive Order 10: Permits sales of to-go alcoholic beverages, including premixed cocktails
  • Executive Order 11: Regarding package goods sales of liquor and cocktails to go sales
  • Executive Order 12: Extension of Licenses 
  • Executive Order 13: Extension of Licenses 
  • Executive Order 14: Temporary Signs
  • Executive Order 15: Allowing Village signage to be placed on parkways
  • Executive Order 16: Building Permit Extensions 

In conjunction with other utilities in Illinois, the Village will not be terminating water service or penalizing customers who fall behind on water bill payments. The Village will work with residents and businesses during this difficult time.