Coronavirus/COVID-19 Information

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Call the main phone line (630)620-5700 to access the department of your choice or to talk with a staff person during regular business hours, Monday – Friday, 8 a.m. – 4:30 p.m. If no staff person is available, please leave a voicemail and your message will be responded to. 

The lobby will be open to foot traffic, Monday-Thursday, 10 a.m. - 2 p.m. Masks are required. 

  • Main Phone Line: (630) 620-5700
  • Community Development: (630) 620-5749
  • Code Enforcement: (630) 620-5757
  • Building Division: (630) 620-5750
  • Finance Department: (630) 620-5700
  • Fire Department: (630) 620-5738
  • Fire Station 1: (630) 620-5736
  • Fire Station 2: (630) 620-5734
  • Bureau of Fire Prevention: (630) 620-5750
  • Police Department: (630)873-4400
  • Public Works Department: (630) 620-5740
  • Village Clerk’s Office: (630) 620-5741
  • Village Manager’s Office: (630) 620-5712
  • Human Resources: (630) 620-5929

COVID-19 Update February 3: Region 8 Returns to Phase 4 - Indoor Dining resumes


The Illinois Department of Public Health (IDPH) has announced that due to decreased COVID-19 positivity rates, Region 8, including Lombard, will be leaving the tiered resurgence mitigations, and moving to Phase 4 of the Restore Illinois Plan.

Indoor Dining Permitted in Phase 4

Phase 4 permits indoor service at restaurants using social distance, and limiting groups up to 10 at a table. Standing areas in bars or restaurants should be limited to 25% capacity.

Personal care, health and fitness, and retail store businesses can operate at 50% capacity, and groups of 50 or 50% capacity may convene. Please visit the Illinois Department of Public Health website for related information\

Support Lombard Businesses: Shop & Dine Local

shop local lombardPhase 4 allows restaurants to reopen! Residents are strongly encouraged to choose to dine and shop locally whenever possible. Supporting local businesses during this time is vital to our community.

While we celebrate this next step in restoring our local economy, we do so with a heightened responsibility to the health and safety of our family, friends, neighbors, and essential workers. COVID-19 is an active part of our day-to-day lives and prevention is key. Customers should expect to comply with social distance and should continue to wear masks in situations when a minimum of 6’ of social distance cannot be maintained.

Preventing the Spread of Illness: Help Keep Lombard Open

Region 8’s return from Tiered Mitigation to Phase 4 is due to decreased restrictions. It remains up to each one of us to take personal action to slow the spreaCDC on Twitter: "Remember the 3 W's when you are in a community setting!  #WearAMask. Wash your hands. Watch your distance (stay 6 feet apart). These  three habits can help you protectd of illness.

The best ways you can protect yourself and your families is to socially distance yourself from people outside of your home, and limit your potential exposure. Let's keep moving forward by practicing the 3 Ws: wear a mask, watch your distance, and wash your hands.

Increased COVID Rates Could Lead to Increased Mitigations

The IDPH will continue to closely monitor test positivity, ICU bed availability, and the number of people in the hospital with COVID-19. Should data show regions trending in the wrong direction, based on the established mitigation metrics, regions could once again find themselves in a higher tier with increased measures.

Vaccine Information from DuPage County Health Department

Since the pandemic began, DuPage County has been preparing to make one or more COVID-19 vaccines available as soon as possible. There is a nation-wide limited supply of COVID-19 vaccines, however it is believed that vaccine access will continually increase in the weeks and months to follow. The DuPage County Health Department is working with partners at all levels, including hospitals, health care providers, and community leaders, on flexible COVID-19 vaccination programs that can accommodate different vaccines and scenarios.

  • Vaccine Registration: Residents can sign up to receive updates on when and where their designated groups may begin to receive vaccines at
  • Frequently Asked Questions: The DCHD has compiled a list of frequently asked questions related to the vaccine, including “When do I get my vaccine?” to “What is the plan for 1b?” This list is updated weekly. Residents are encouraged to review this list to find out more information about the DCHD plan regarding vaccinations.
  • DCHD Vaccine Website: For information regarding the COVID-19 Vaccine, visit the DCHD Vaccine webpage.

DuPage County Health Department Map

The DuPage County Health Department COVID-19 dashboard, shows the number of lab-confirmed COVID-19 cases in each municipality. As of February 2, 2021, there have been a total of 3,583 lab confirmed cases in Lombard.


Ongoing reminders regarding covid-19

Support Your Local Lombard Businesses!

shop local lombard Opens in new windowWhenever possible, support local businesses. Find local businesses to support at! 

Senior Citizen Resources

The Village of Lombard has compiled a list of resources for senior citizens, including senior shopping hours at grocery stores and pharmacies, details about food banks, and contact information for local organizations that are focused on providing senior assistance. If senior citizen information does not apply to you directly, we are hoping residents will share this information with senior citizens they know. With your help, we will all get through this together #LombardStrong.

Price Gouging

  • If you’ve been victimized by fraud, deception, or unfair methods of competition, the Consumer Protection Division of the Illinois Attorney General’s office may be able to help. Their limited mediation program can assist in resolving disputes or complaints filed by individual consumers. Promptness in making a complaint is important because it decreases the likelihood that a fly-by-night operator will move, leave town, or go out of business before consumers can gain assistance.
  • Consumer Complaint Online Submission Form  or call 1-800-386-5438.

View Past executive orders signed 

On March 20th, Village President Keith Giagnorio declared a State of Emergency in the Village of Lombard. This action helped the Village access Federal funding and allowed the Village to maintain certain administrative functions including the payments of bills and other routine requirements. In the following months, 15 additional executive orders were signed

In conjunction with other utilities in Illinois, the Village will not be terminating water service or penalizing customers who fall behind on water bill payments. The Village will work with residents and businesses during this difficult time.

Additional Information

Past Updates