Coronavirus/COVID-19 Information

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Call the main phone line (630)620-5700 to access the department of your choice or to talk with a staff person during regular business hours, Monday – Friday, 8 a.m. – 4:30 p.m. If no staff person is available, please leave a voicemail and your message will be responded to. 

The lobby will be open to foot traffic, Monday-Thursday, 10 a.m. - 2 p.m. Masks are required. 

  • Main Phone Line: (630) 620-5700
  • Community Development: (630) 620-5749
  • Code Enforcement: (630) 620-5757
  • Building Division: (630) 620-5750
  • Finance Department: (630) 620-5700
  • Fire Department: (630) 620-5738
  • Fire Station 1: (630) 620-5736
  • Fire Station 2: (630) 620-5734
  • Bureau of Fire Prevention: (630) 620-5750
  • Police Department: (630)873-4400
  • Public Works Department: (630) 620-5740
  • Village Clerk’s Office: (630) 620-5741
  • Village Manager’s Office: (630) 620-5712
  • Human Resources: (630) 620-5929

covid19Village of Lombard COVID-19 UPDATE: OCTOBER 20, 2020

Increased Mitigation Measures to Begin for Region 8 
Today, Region 8 surpassed the Illinois Department of Public Health’s COVID-19’s threshold of 8% test positivity 7-day rolling average or for three or more consecutive days. As a result of increased COVID-19 spread and increased positivity rates, heightened mitigation measures will be put into place for Region 8, which encompasses all of Kane and DuPage County, including Lombard, beginning12:01 a.m. on Friday, Oct.23. 

What to Expect
 
Mitigation efforts will be put into place to reduce the increased spread of COVID-19. Region 8 will be required to adhere to Tier 1 mitigation measures, as determined by the Illinois Department of Public Health. These include the following restrictions:

Bars

  • No indoor service
  • All outside bar service closes at 11 p.m.
  • All bar patrons should be seated at tables outside
  • No ordering, seating, or congregating at bar (bar stools should be removed)
  • Tables should be 6 feet apart  
  • No standing or congregating indoors or outdoors while waiting for a table or exiting
  • No dancing or standing indoors
  • Reservations required for each party
  • No seating of multiple parties at one table

Meetings, Social Events, Gatherings 

  • Limit to lesser of 25 guests or 25% of overall room capacity
  • No party buses
  • Gaming and casinos close at 11 p.m., are limited to 25 percent capacity, and follow mitigations for bars and restaurants, if applicable

Restaurants 

  • No indoor dining or bar service
  • All outdoor dining closes at 11 p.m.
  • Outside dining tables should be 6 feet apart
  • No standing or congregating indoors or outdoors while waiting for a table or exiting
  • Reservations required for each party  
  • No seating of multiple parties at one table 

Returning to Phase 4 Requires Decrease in Positivity Rates
 
In order to return to Phase 4, COVID-19 positivity rate averages must be less than or equal to 6.5% over a 3-day period. If the positivity rate averages between 6.5% - 8% the IDPH will continue to monitor the region to determine if additional mitigations are needed. 

If the positivity rate averages are greater than or equal to 8% after 14 days, more stringent mitigations may be applied to further reduce the spread of the virus

How You Can Help: Take Action Against COVID-19
Mitigation measures are based on COVID-19 positivity rates. To help reduce mitigation measures, the spread of COVID-19 must decrease. You can help support your local businesses by acting responsibly to slow the spread of illness, by following the below guidance from the CDC

  • Maintain a 6 feet social distance minimum.
  • Wear a face mask when in public. 
  • Wash your hands often with soap and warm water for at least 20 seconds.
  • Clean and sanitize commonly used surfaces.
  • Quarantine for 14 days if returning from a COVID-19 hotspot. 
  • Avoid group gatherings.
  • Stay home when you are sick or experiencing symptoms of respiratory illness with fever, cough, or difficulty breathing. 
  • Get tested: DuPage County Testing Site - https://www.dupagehealth.org/601/COVID-19-Testing 
  • Avoid contact with others that are sick or experiencing COVID-19 like symptoms.
  • Cover your cough or sneeze with a tissue, then throw the tissue in the trash.

Local COVID-19 Updates from IDPH and DuPage County Health Department 
The DuPage County Health Department COVID-19 dashboard, shows the number of lab-confirmed COVID-19 cases in each municipality. As of Tuesday, October 20, 2020, there have been a total of 1,021 confirmed cases in Lombard. https://www.dupagehealth.org/610/DuPage-County-COVID-19-Dashboard 

Ongoing reminders regarding covid-19

Support Your Local Lombard Businesses!

shop local lombard Opens in new windowMore than 250 Lombard businesses are open for business! The Village has compiled a map of open businesses and whether or not they are providing pick up or delivery of goods. Whenever possible, support local businesses. Find local businesses to support at www.villageoflombard.org/shoplocalmap! 

Senior Citizen Resources

The Village of Lombard has compiled a list of resources for senior citizens, including senior shopping hours at grocery stores and pharmacies, details about food banks, and contact information for local organizations that are focused on providing senior assistance. If senior citizen information does not apply to you directly, we are hoping residents will share this information with senior citizens they know. With your help, we will all get through this together #LombardStrong.

Price Gouging

  • If you’ve been victimized by fraud, deception, or unfair methods of competition, the Consumer Protection Division of the Illinois Attorney General’s office may be able to help. Their limited mediation program can assist in resolving disputes or complaints filed by individual consumers. Promptness in making a complaint is important because it decreases the likelihood that a fly-by-night operator will move, leave town, or go out of business before consumers can gain assistance.
  • Consumer Complaint Online Submission Form https://ccformsubmission.ilattorneygeneral.net/  or call 1-800-386-5438.

Village of Lombard Emergency Declarations 

Village President Keith Giagnorio declared a State of Emergency in the Village of Lombard. A State of Emergency will:

  • help the Village access Federal funding.
  • allow the Village to maintain certain administrative functions including the payments of bills and other routine requirements.

Village President Keith Giagnorio also signed into effect the following Executive Orders:

  • Executive Order 1: Active peddlers and solicitor licenses have been revoked and future licenses will not be issued as of this time.
  • Executive Order 2: The Village suspended a code provision that automatically terminated liquor licenses for those businesses that closed for more than 45 days.
  • Executive Order 3: Payment shall not be required for commuter parking in the Village of Lombard’s daily fee commuter parking lots. The expiration of commuter parking permits currently set to expire on April 30, 2020 shall hereby be extended until 30 days following the expiration of the Executive Order.
  • Executive Order 4: Following recent approval by the State, the Village will permit certain liquor license holders to temporarily sell packaged and sealed alcoholic beverages through delivery and pickup.
  • Executive Order 5: Extension of business licenses for 90 days
  • Executive Order 6: Permits limited consumption of alcohol on South Park Avenue
  • Executive Order 7: Temporarily suspends late fees, interest and penalties
  • Executive Order 8: Creates local penalties for violations of Executive Orders
  • Executive Order 9: Reduces parking requirements for outdoor restaurant seating
  • Executive Order 10: Permits sales of to-go alcoholic beverages, including premixed cocktails
  • Executive Order 11: Regarding package goods sales of liquor and cocktails to go sales
  • Executive Order 12: Extension of Licenses 
  • Executive Order 13: Extension of Licenses 
  • Executive Order 14: Temporary Signs
  • Executive Order 15: Allowing Village signage to be placed on parkways
  • Executive Order 16: Building Permit Extensions 

In conjunction with other utilities in Illinois, the Village will not be terminating water service or penalizing customers who fall behind on water bill payments. The Village will work with residents and businesses during this difficult time.