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The Lombard Police Department has received an influx of resident reports of a phone scam involving Apple.
The scam begins with a phone call from someone claiming to be an Apple representative, warning the victim of a security issue with their iCloud account, and requesting password information. Calls may also include a request for the victim to make a payment or to purchase a pre-loaded cash card to be used for payment. According to Apple, this scam could be occurring via email as well. Scammers may also be using phone numbers and emails that seem legitimate and have been known to make repeated contact.
Residents are reminded to NEVER give out personal information, including passwords, verification or security keys over the phone or via email, and should NEVER reveal banking information or verification codes on the back of purchased and pre-loaded credit cards. Police expect that for the next few days, scam calls could be common for the 630 area code. Scammers often prey on the elderly and residents are encouraged to share this information with elderly family and friends.