Create an Account - Increase your productivity, customize your experience, and engage in information you care about.
Show All Answers
Please note: If you do install a water filter, follow the operating and maintenance instructions very carefully. An improperly installed and/or maintained filter can adversely affect the water quality. The water provided by the Village of Lombard meets all State and Federal drinking water standards.
Most complaints generally are that the water has an earthy, musty smell and taste. We believe the earthy, musty taste and odor of the drinking water is the result of compounds produced by blue-green algae and other vegetation found in Lake Michigan. Taste and odors may be more noticeable when the lake water gets warmer. Refrigerating the water will minimize the taste and odors. The presence of taste and odors does not affect the safety of the drinking water. The Chicago Water Department adds powdered activated carbon (PAC) to the water at the Jardine Water Purification Plant. The application rate of PAC is based upon the concentration of water vegetation and the number of taste and odor complaints.
Residents are urged to contact the Village with any taste and odor complaints. They are forwarded to the DuPage Water Commission, who then logs them with the Jardine Plant. When there is a rise in complaints, they increase their treatment. But because of the distance, it takes approximately 24 hours for the DuPage Water Commission to receive the water. It then takes another 24 hours to get into our water supply. We also suggest residents refrigerate their drinking water. The decreased temperature helps alleviate the problem.
Water softening is the process of removing the minerals from the water and is commonly accomplished by either reverse osmosis filtration or ion exchange. Reverse osmosis filtration units can handle only small volumes of water and is usually performed at a single point of use, such as the kitchen sink. Ion exchange units can handle large volumes of water and are usually installed on the incoming water supply line to a property. Ion exchange systems exchange sodium ions for the calcium and magnesium ions in the water. Medical studies show that people who live in areas with hard water have reduced occurrences of cardiovascular illness compared to people who live in areas with soft water. You should consult your physician before making artificially softened water your primary source of drinking water.