Water & Sewer Billing

Pay Water Bill Online

The Village of Lombard offers convenient options for water and sewer customers to pay their monthly bill. There are no fees for either payment option. 

  • Pay Water bill Online Through the WaterSmart Portal
    Visit the Village's WaterSmart Portal to make a water bill payment by eCheck, credit or debit card.
  • Set Up AutoPay for Water Bill
    To pay for your water bill through automatic bank withdrawal, complete the form at www.villageoflombard.org/autopay. Your water bill will be automatically withdrawn on the due date of the bill. There are no fees for this payment option.
  • Pay By Phone
    To make a payment by phone using credit, debit, or e-check please call 888-253-8926 
  • Additional Payment Options
    Customers may also make payments pay in person (Mon. - Thurs., 8:30 a.m. - 4 p.m.), by mail, or via drop-box at Village Hall. 

Want to sign up for eBills?

You can register to have your monthly bill emailed to you by signing up for the WaterSmart Portal. Once you log in, click on Settings>Communication Preferences, then set your Bill Delivery Method to email.

Water and Sewer Services

The Village of Lombard provides water and sewer services for residents and businesses in the community. Water billing services and staffing are managed by the Village's Finance Department. The maintenance of the Village's water and sewer system is managed by Lombard Public Works.

Is your water service shutoff?

Visit our Disconnected Service page for our policy.

Need More Water Information?

Visit our Public Works Water page for information on water quality, fire hydrant maintenance, water conservation and more.

Contact Water Billing Department

To contact the Water Billing department please email, or call (630)620-5920.

  1. Start or Close a Water Billing Account
  2. WaterSmart Portal
  3. Water and Sewer Rates 2023
  4. Water Meter Installation

Moving into or out of Lombard?

Use this form if you are resident, property owner, or businesses and are moving out of Lombard. We do not have transfer stamps. The final water bill can be paid within 30 days of moving out. Lombard does not require the final bill to be paid at closing.

Visit the Village's WaterSmart portal and fill out the Move In or Out of Lombard form.