Residential HomeBox Program

The Lombard Fire Department participates in the Knox HomeBox™ program, which helps emergency responders gain quick, secure access to a home during a medical emergency.

When firefighters or paramedics are called to assist someone inside a home, valuable time can be lost if they are unable to enter right away. The Knox HomeBox™ allows residents to securely store a house key in a locked box outside the home. During an emergency, Lombard Fire Department personnel can access the box using a secure master key system, allowing for faster entry while helping prevent damage to doors or windows.

This program is especially beneficial for:

• Older adults
• Individuals who live alone
• Residents with disabilities
• People who use medical alert services
• Anyone recovering from a hospital stay

Residents interested in participating can purchase a Knox HomeBox™ directly from the manufacturer. The box requires a one-time purchase with no monthly fee and is available in both permanent mount and door-hanger options.

After installation, residents should contact the Lombard Fire Department to ensure the box is properly registered and accessible to emergency personnel.

For more information or to purchase a Knox HomeBox™, visit the Knox HomeBox™ website. For questions about the program or assistance with next steps, contact the Lombard Fire Department at (630) 620-5738 or fire@villageoflombard.org.