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2021 Property Taxes

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1. Are my property taxes going up this year?

The Village Board voted to approve the proposed property taxes on November 18, 2021.  The proposed taxes were recommended by the Finance and Administration Committee, which is made up of a group of residents. The average increase for a $300,000 home will be approximately $7.30. This varies for each property depending on the value assigned by the assessor’s office. All meetings are open to the public.

2. Why does the Village need to increase its portion of the property tax levy?

The Village of Lombard must pay inflationary increases, in order to maintain a high level of core services for residents.  These core services include public safety provided by Police and Fire Departments; roads, forestry and infrastructure maintenance from Public Works; building and code enforcement from Community Development, and responsible long-term financial planning from the Finance Department.

3. Why can’t the Village operate within its means like my family?

The financial challenges faced by the Village are associated with maintaining excellent core service levels for residents and business owners, while expenses continue to increase faster than revenues, due to a challenging retail sales environment, decreases in State funding, and State mandates beyond the Village’s control.

Since 2017, the Village has made cumulative budget reductions of over $3.8 million.  The Village eliminated 9 full time and 12 part-time positions which represented $1.2 million in reduced personnel costs and eliminated or reduced funding of various enhanced services and programs.

In 2015, the Village was on the path to having a budget deficit of more than $3 million by 2019. Due to the Village’s ongoing focus on fiscal responsibility, the Village’s 2022 budget is balanced. Moving forward, the Village will continue to face budget challenges head on and will remain focused on providing residents with a balanced budget while maintaining excellent core services.

4. Why can’t the Village use funds raised from the Library tax increase?

It’s important to remember that the Village, the Library, and the Park District are completely separate entities, with separate boards, and separate budgets. Similar to separate businesses, the Village does not control, and does not have access to, the revenues owned by a separate agency.

5. Why are my property taxes so high and where do they go?

While property taxes may be high, it’s important to remember that the Village of Lombard receives less than 8% of the total tax bill, meaning that less than $0.08 ($0.0757 cents) of every dollar paid in property taxes will go to the Village. 

* Please note that this response will be updated with the 2021 Property Tax allocation information in May 2022, when it becomes availabe from DuPage County.

*Chart is based on tax code 6011.  There are 30 tax codes in Lombard and each receives a different property tax bill depending on whether the area is included within a given taxing district’s boundaries.  This tax code was selected as an example only.

As shown in the pie chart, the majority of the Village’s property taxes go toward educational services, which includes Districts 87, 44, and COD 502. The remainder goes toward the Village, the Library, the Lombard Park District, DuPage County (which includes DuPage County, DuPage County Health Department, DuPage County Forest Preserve District, and DuPage Airport Authority), and York Township (which includes York Township and York Township Road). www.villageoflombard.org/townships 

6. What can I do if I feel my property is assessed too high?

Contact the township that assessed the value of your home or property.  York Township has compiled a list of FAQs that may be helpful.

https://yorktwsp.com/faqs/

7. Where can I find more information or provide my feedback?

If you would like more information, please contact finance@villageoflombard.org or call (630)620-5910.

8. You said that increases are required due to unfunded State mandates. What are those mandates?

The Illinois Municipal League has compiled a 2019 report of unfunded State mandates. According to the IML, "Members of the General Assembly consider dozens of proposals each year that would impose new unfunded state mandates on cities, villages and towns in Illinois. These mandates are passed and enacted as a matter of routine. This report compiles a list of mandates that affect municipal governments." 

View Full IML 2019 Compilation of State Mandates on Municipalities

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American English Concert: Cruise Nights Final Night

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1. When is American English playing in downtown Lombard?

On Saturday, August 24, 2019, American English will perform at Lombard's Cruise Nights and Summer Concert Series Finale.The event will take place from 6 to 10 p.m. in downtown Lombard, with music beginning at 7 p.m.

2. Where will the concert be located?

In order to accommodate a large crowd, the stage will be moved from its usual Cruise Nights location, and will be set up in the intersection of Park Avenue and Saint Charles Road. Concert goers will be able to view the performance from St. Charles Road or South Park Avenue.

3. Will alcohol be available in the concert area?

Yes. Concert goers ages 21 or older, with proper ID, who would like to consume alcohol in the event space, will be required to receive a wristband and purchase alcohol from participating businesses including:

• Babcock's Grove House
• Punky's Pub
• Shannon's Deli

4. What road closures will be in place for the event?

Road closures for the finale event will be as follows:

• Saint Charles Road will be open to cruise cars and local traffic only, beginning at 3 p.m, at Elizabeth Street, up to the concert area near Park and Saint Charles.
• Saint Charles Road will be completely closed to all traffic from Park and Saint Charles to Main Street.
• Park Avenue will be closed to all traffic from Michael McGuire Drive to Orchard Terrace at 3 p.m.

5. Where can I park?

Guest parking is free and available in all commuter parking lots, including:

• Commuter spaces on Michael McGuire Drive (along the north side of the train tracks - access available from Main Street near viaduct)
• Hammerschmidt Lot (east of Main and Saint Charles)
• Parkside (south of the train tracks along Lilacia Park
• Private parking lot of 20 North Main (beginning at 4 p.m.)

Additional parking has been made available in the AT&T building at 20 North Main Street, beginning at 4 p.m.

6. What if I want to park my cruise car?

Cruise parking will be available on Saint Charles Road from Elizabeth up to the private lot entrance immediately west of the concert space. This lot will be used for cruise cars to turn around. Cruise car parking lots (5/3 Bank at 211 West Street Charles, State Farm at 118 West Street Charles, and Lombard Family Health Center at 126 West Saint Charles) will remain the same as previous weeks. There will be no parking on North Park Avenue or on St Charles Rd., east of the yellow parking area indicated below. 

7. When can I park my cruise car?

There will be no Cruise Car parking allowed before 4 p.m. Violators will be subject to ticketing.

8. Where is handicapped parking located?

Designated handicapped parking spots are available in the commuter lot on North Park Avenue, just northeast of Park and Saint Charles. Additional spaces are available on Orchard Terrace and in the commuter lots, which include: 

• Commuter spaces on Michael McGuire Drive (along the north side of the train tracks - access available from Main Street near viaduct)
• Hammerschmidt Lot (east of Main and Saint Charles)
• Parkside (south of the train tracks along Lilacia Park)
• Private parking lot of 20 North Main (beginning at 4 p.m.)

Additional parking has been made available in the AT&T building at 20 North Main Street, beginning at 4 p.m.

9. Where can I can set up my chair to watch the concert?

The Concert and Beverage area is highlighted in pink on the Event Map (JPG). Concert-goers may arrive after 4 p.m. Chairs are allowed.

10. What am I allowed to bring into the event?

You may bring in food and nonalcoholic beverages, but no outside alcohol will be allowed.

11. What will not be allowed at the event?

The following will not be allowed at the finale event:

• Bicycles (must be walked or kept on the outside of the event space)
• Outside alcohol

12. In addition to American English, what other entertainment will be provided?

The Village will be hosting a Kids' Corner, which will provide fun and free games, activities, and crafts for attending children. Please note that Police will be notified of unattended children.

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Building Division

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1. What work requires a permit? What happens if I don't obtain a permit?

Any work that requires a structural change such as:

• All electrical and plumbing work
• All fire suppression and detection work
• All HVAC work
• Alterations involving moving or adding walls
• Any types of additions
• Exterior wall mounted signs
• Fences, decks, driveways, patios, retaining walls
• Hot tubs
• Parking lots
• Pools
• Spas
• Windows and roofs

Please click here to apply for permits online

If you are unsure if your project requires a permit, contact the Building Division at 630-620-5750. The following items do not require a permit: Siding and Private Walks. Tree removal on private property does not require a permit, unless the area is within a Special Management Area (wetlands, flood plain, buffer zones). Then, a stormwater certification or letter of permission is required before work can begin. If you have questions, please call Private Engineering Services at 630-620-5973.

Staff does not recommend proceeding with any project without obtaining the appropriate permit. If you start a project without a permit, and the Village finds out that work is being done without a permit, the permit fees are doubled. You may be asked to take down or remove whatever work has been completed and start the project over in its entirety.

2. How much are permit fees?

Permit fees depend on the project.  Please review our fee document.

3. What do I need to obtain a building permit?

The items vary based on permit type.

Please click here to apply for permits online.

4. Why do I need a permit?

Permits provide the property owner with the following:

1. The contractor chosen to perform the work has the appropriate documentation on file with the Village, specifically, license and insurance. Contractor's required to have specific documentation on file with the Village prior to the issuance of any permit are electrical contractors, excavators, roofers, plumbers, sewer contractors and fire suppression contractors.
2. The required inspections are completed so that the project meets the minimum construction standards required by code.
3. The intended project is designed to meet our codes.

Please click here to apply for permits online.

5. As the homeowner, can I do the work myself and if I am doing the work myself, do I still need to get a permit?

In most cases a homeowner can do the work on their own home and a permit is still required. Homeowner’s are not permitted to do any electrical service upgrades, a licensed electrician must do the work.

Please click here to apply for permits online.

6. How long does it take to obtain a building permit? Do permits expire?

The type of work to be completed determines the length of time required in issuing a permit. Other factors that play a role on the time it takes to issue a permit are accurate drawings, contractor requirements and accurately completing all necessary paperwork. For more information, please contact the Building Division at 630-620-5750.

Once a permit is issued it is valid for a period of one year. Permits may be extended, depending on the circumstances. For more information, please contact the Building Division at 630-620-5750.

Please click here to apply for permits online.

7. Who is responsible for obtaining the permit?

The property owner is ultimately responsible for obtaining permits or ensuring that the appropriate permits have been obtained before the start of any project. The issue of who actually obtains the permit is between the property owner and the general contractor.

Please click here to apply for permits online.

8. Do plans have to be architecturally stamped and sealed? Does each page need to be stamped?

Any project exceeding $10,000 in construction valuation (cost to build) must have drawings that are signed and sealed by a licensed Illinois Architect or a Structural Engineer. Also, most plans for a commercial project will need to be stamped by a licensed Illinois Architect.

If the cover page refers to each page contained in the set of plans, then only the front page needs to be stamped. If your cover page does not refer to each page in the set, then each page needs to be stamped. Also, if the architect is responsible for all pages, then stamp front sheet. If consultants are responsible their work, they need to stamp their sheets.

We will only accept plans that are stamped off by an architect who has an Illinois stamp.

Please click here to apply for permits online.

9. If we are putting on a Second Story Addition, do the plans need to be stamped?

An Architect or a Structural Engineer must stamp off on the plans. The plan examiner needs to have confirmation that the foundation and first floor can support the second floor.

Please click here to apply for permits online.

10. I'm putting in a deck. What do I need? Will I have inspections?

A plat of survey is required, with the deck drawn to scale.

Postholes must be at least 42 inches deep and minimum 8 inches in diameter (deck without roof). For a deck with a roof, the post holes must be a minimum of 12 inches in diameter. Posts to be on top of pier.

Three inspections are required: post hole, rough frame, and final. Rough frame and final can be done at the same time if deck is 24 inches or more above grade. You do not need to be home, as long as the inspector can access the deck.

Please click here to apply for permits online.

11. What are the requirements for driveways?

1. All aggregate sub-base shall be mechanically compacted.
2. Minimum thickness for drive: 5-inch P.C. concrete on 2-inch compacted aggregate sub-base (CA-6 Graduation) or 2-inch bituminous surface on 6-inch compacted aggregate sub-base (CA-6 Graduation).
3. Driveways shall have a minimum slope of 2% and a maximum slope of 8%.
4. Driveway aprons shall have a minimum slope of 2% and a maximum slope of 5%.
5. Drainage not to adversely effect adjoining lots.
6. Minimum thickness for aprons: 6-inch P.C. Concrete on 2-inch compacted aggregate sub-base (CA-6 Graduation) or 3-inch bituminous surface on 6-inch compacted aggregate sub-base (CA-6 Graduation).
7. No wire mesh allowed in apron.
8. Sidewalk shall extend through the driveway.

Please click here to apply for permits online.

12. I'm building a fence. What is the recommended depth the posthole should be?

There is nothing in the code, but the rule of thumb is a minimum of 24 inches.

A permit is required. Please bring 3 copies of the plat of survey. The permit is issued over the counter by the Building Division. 

Please click here to apply for permits online.

13. Must my garage have electric?

Yes, the garage has to have electric. The minimum electric requirements for garages are as follows:

• 1 switched entry light at exterior of service door.
• 1 switched interior light.
• 1 GFI duplex receptacle.

Please click here to apply for permits online.

14. Do I need inspections? How do I set them up?

Inspections are geared to the specific project that is being completed. Information about inspections should be attached to your building permit. In order to schedule an inspection please contact the Building Division at 630-620-5750. When scheduling your inspection please provide us with an advance notice of 48-hours (or 2 days), your permit number, and the type of inspection you will need. The Building Division does not automatically schedule inspections. It is the responsibility of the homeowner or general contractor to request an inspection.

Plans must be on-site. If plans are not on-site, a re-inspection fee will be imposed.

You may need to be home, if the inspector needs access to the home. For garage and pool inspections, the electrical inspector needs access to the electric panel inside the home.

Please click here to apply for permits online and to schedule inspections.

15. Which contractors need insurance and licenses?

• Electricians need to provide a copy of their electrician's license; the license must be from a municipality where they took a test. They also need to provide a certificate of insurance.
• Excavators must give a certificate of insurance.
• Plumbers must give a copy of their Illinois Department of Public Health registration. This registration must have a 055 and 059 number.
• Roofers must give a copy of their State roofer's license.
• Sewer contractors must give a certificate of insurance.
• Sprinkler contractors (Fire) must give a copy of their State sprinkler license.

Please click here to apply for permits online and register as a contractor.

16. Do I have to select a particular Knox box?

You may choose any style or size Knox box, but we recommend a larger one due to the fact that more keys may be placed in the larger boxes. Knox Box order forms are available at the Building Division Front Counter. Knox Boxes must be ordered from Knox Box company on the order form.

The recommended height off the ground a Knox box should be placed is 5 feet.

Please click here to apply for permits online.

17. Can I use PVC underground?

Yes, Schedule 40 waste and vent required.

Please click here to apply for permits online.

18. Is a roof permit required? Is an ice & water shield required for roofs?

Yes, a permit is required to do roofing work. The Village allows for an original layer plus one layer, for a maximum of two layers before a complete tear off is required. Roofing shingles must be at least a 25-year shingle with a minimum 240 weight.

Ice and water shield is required, 24 inches up from the outside wall and 18 inches on each side in the valleys.

Please click here to apply for permits online.

19. If I do any work to my home, will my property taxes be increased?

The Township Assessor's Office is the responsible taxing authority for Lombard. If you are interested in determining whether or not your taxes will be increased, please contact the Assessor's Office

Lombard residents are served by three townships: York, Milton and Addison.

Please click here to apply for permits online.

20. I’m thinking about doing some work, can you recommend a contractor?

No, staff cannot recommend any contractor. 

Please click here to apply for permits online.

21. When am I obligated to contact JULIE?

Many activities require notification of JULIE (Joint Utility Locating Information for Excavators) before you dig for safe digging in Illinois. Some of these activities, such as tree planting and landscaping, do require a call to JULIE even though they do not require a building permit.

For more information, contact JULIE at 8-1-1 or 1-800-892-0123. You may also make a request online.

Please click here to apply for permits online.

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Bundled Brush Sticker

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1. What is the bundled brush collection fee?

Beginning April 1, 2022, a yard waste sticker will be required for bundled brush. These stickers are $2.57 a piece and are required for each bundle of brush. These yard waste stickers are also required for paper bags, and cans of leaves and grass.

2. Where can I purchase a yard waste sticker?

Stickers are available at participating local stores including Jewel (Lombard & Villa Park), Ace Hardware (Lombard & Villa Park), and Johnson's Lighthouse BP (Villa Park). Stickers are not available at Village Hall. Groups of at least 25 yard waste stickers may be obtained by mail from Waste Management by submitting a request via this link. 

3. Will the Village require a yard waste sticker for brush collection after a storm event?

No. The Village’s policy includes free brush collection following a major wind storm (>50 mph sustained ground-level winds and >200 homes with significant tree damage). This policy will remain the same.

About the Village's Storm Damage Policy:
The Village does have policy in place that allows the Village to assist residents in the event of a large scale storm. Under the policy, there are two levels of response. The first is a Localized Response, in which more than 50, but less than 200 homes are impacted by a storm, or a 50 year rain event. The second level is a Village Response, in which 200 or more homes are impacted by a storm, or rainfall that exceeds a 50 year storm event. Although isolated damage has been reported, there have been no such large scale occurrences this year.

In the event that a severe storm should impact Lombard, residents will still be responsible for bundling their own brush, (bundled brush must not exceed six (6) feet in length and fifty (50) pounds in weight and each branch shall not exceed six (6) inches in diameter, with the total diameter of the bundle not to exceed 18 inches), or hiring a company that may work on private property. 

4. What are the restrictions for bundled brush collection?

Due to requirements for brush chipping, each bundle must be tied with non-plastic twine or string, cut no longer than six feet, no wider than eighteen inches, and less than fifty pounds.  Also, no limb may be greater than six inches in diameter.

5. If I don’t want to pay the fee, is there an alternative to bundled brush collection?

Residents may dispose brush via responsible burning in a backyard fire pit, or by composting under bushes or in yard recesses.

6. I pay taxes. Why don’t my tax dollars pay for this service?

While taxes in Illinois remain some of the highest in the nation, it is important to remember that the Village of Lombard receives less than $0.08 of each property tax dollar to provide for its core services. (Public safety provided by Police and Fire Departments; road, sewer, and water maintenance from Public Works; building and code enforcement from Community Development, and responsible long-term financial planning from the Finance Department.)  Lombard’s percentage of property taxes is 7.36%, followed by the Park District at 5%, the Helen Plum Library at 5.60%, DuPage County at 3.79%, and York Township at 1.09%. The majority of property taxes (77.16% or $0.77 of every dollar) goes to the School Districts.

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Code Enforcement

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1. My neighbor blows grass clippings and leaves into the street. Is this okay?

Lombard Municipal Code 94.04(D) prohibits any person to dump, deposit, store, or place any garbage, rubbish, trash, or refuse upon property within the village.

2. What is the earliest I can place trash for pick up at the curb?

Section 94.05 (A) requires that garbage may not be placed on the parkway 24 hours before scheduled pick up and must be removed from parkway within 24 hours after pick up.

3. My neighbor has a dead tree on his private property and it looks like it may fall at any time. Can the Village Help?

Section 99.02(F)(2) notes that an inspection of the tree will be done to determine if it is dead or has dangerous branches. If so, the Village will send a notice to the property owner to have the hazard removed.    

4. When should my landlord turn the heat on and what temperature should it be set at?

According to IPMC Code PM 602.3, every owner and operator of any building who rents or leases needs to furnish heat to the occupants and thereof shall supply heat during the time period of September 15^th of each year to June 1^st of the succeeding year, The heat supply shall have a minimum temperature in all habitable areas of 68 degrees.

5. We'd like to have a garage sale. What do I need to know?

Section 155.210(D)(9) notes that no permits are necessary; however, you are limited to only 2 garage sales per year. Please remove signs promptly after your sale is closed.

6. My neighbor has a car with flat tires and has not moved in years. What can be done?

Per Section 94.04(F) 1), an inoperable motor vehicle means any motor vehicle from which, for a period of at least seven days, the engine, wheels or other parts have been removed or on which the engine, wheels or other parts have been altered, damaged or otherwise so treated that the vehicle is incapable of being driven under its own motor power or one that for any period of time has been rendered inoperable because it does not have evidence of registration as required by 625 ILCS 5/3-701 et seq., or one which does not display a current license as required by Chapter 70 of the Village Code.

7. Does my neighbor have to shovel the snow on the sidewalk in front of their house?

No. Snow in a residential area does not need to be cleared from the sidewalk. Removal in the commercial areas and the downtown is required.

8. How many animals can I have in my residence?

Per Section 90.02, in a single housekeeping unit you can have no more than a total of three dogs, cats, and/or other domestic animals over three months old on any premises.  

9. Do I have to have Address Numbers on my house?

Yes, per IPMC 304.3, you need to display the address plainly visible and legible from the street in contrasting color, with Arabic numerals, or alphabet letters at least 4 inches in height and .5 inches in width.

10. My neighbor has a Commercial Vehicle in their driveway. Is that allowed?

Per Section 94.4(L)(1), parking and/or storage of commercial vehicles requiring a Class B license plate or lower are allowed to be parked in a residential area  

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Cruise Car Cruiser FAQ's

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1. When can cruise cars begin parking for Lombard Cruise Nights?

Cruise cars can begin parking AFTER 4 p.m. Any cars that park before 4 p.m., are subject to ticketing. We appreciate your cooperation! 

2. Can all classic cars participate?

Yes! We appreciate every cruiser that has been a part of this event and we look forward to seeing you and your car at our events! Cruise Nights is open to ALL classic or custom cars. There are no date restrictions on participating cars. 

3. Are the themes optional?

Yes! There is a theme lot on Lincoln Ave., behind the splash park, that has a weekly theme. This lot is not monitored. 

After 6:30 p.m., all cars may begin to park in this lot if it is not already full with themed cars. Check the flyer above for weekly themes. 

4. What happens when parking is full?

It is recommended that cruisers try to park before the event begins at 6 p.m. (although NOT before 4 p.m.), due to limited space. The Village partners with several local businesses for access to their lots, but once they are full, we cannot make more spaces. Please be mindful that spaces fill quickly on good weather days. 

If cruiser parking is full, event parking is available in Metra commuter lots.

5. Can I reserve a spot?

Cruise Nights is an extremely popular and well attended event. As such, all spaces are available on a first come basis. It is advised to arrive any time after 4 p.m. for cruiser parking. 

6. Is alcohol allowed?

Outside alcohol is NOT permitted at Cruise Night events. Alcohol must be consumed within the designated area of restaurants of where it was purchased. 

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Cruise Nights General FAQs

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1. When is Cruise Nights in downtown Lombard?

Lombard’s Cruise Nights and Summer Concerts 2020 season takes place on Saturday nights, June 13 - August 29, in downtown Lombard, 6-10 p.m. There is no event on July 4th and in lieu of a concert there will be a family night, hosted by Lombard Town Centre, on July 18.

Music is scheduled from 6:30 - 9:30 p.m., Kids’ Corner is scheduled from 6-9 p.m., and cars are welcome from 6-10 p.m.  Cruise Cars may begin parking as early as 4 p.m., but NOT before 4 p.m. 

2. Where is Lombard Cruise Nights?

The event takes place throughout downtown Lombard, on St. Charles Rd. from Main to Elizabeth. The music/stage area is located at Park Ave. and Michael McGuire Drive. 

3. I am a guest and do not have a Cruise Car. Where do I park?

Guest parking is available in the Metra Commuter lots. 

• Commuter spaces on Michael McGuire Drive (along the north and south sides of the train tracks) 
• Hammerschmidt Lot (east of Main and Saint Charles Rd. intersection)
• Parkside (south of the train tracks along Lilacia Park)

4. What am I allowed to bring into the event?

Guests may bring chairs and set up in the concert viewing area. Sidewalks and door entrances must not be blocked. Outside alcohol is not permitted at the event. 

5. Where is handicapped parking located?

Designated handicapped parking spots are available in the commuter lot on North Park Avenue, just northeast of the intersection of Park Ave. and Saint Charles Rd. Additional spaces are available on Orchard Terrace, one block north of St. Charles on Park Ave., and in the commuter lots, which include: 

• Commuter spaces on Michael McGuire Drive (along the north side of the train tracks - access available from Main Street near viaduct)
• Hammerschmidt Lot (east of Main and Saint Charles)
• Parkside (south of the train tracks along Lilacia Park)
• Private parking lot of 20 North Main (beginning at 4 p.m.)

6. What happens if it rains? Will you post updates about the weather?

Cruise Nights is a rain or shine event, however the risk of severe storms that include wind or lightning strikes, could result in the cancellation or adjusted schedule of the event. The Village’s priority is the safety of its residents and guests.  In a situation where the event could be impacted (delayed start time or cancellation) due to a weather event, updates will be shared on the Cruise Nights Facebook Page, the Village’s Facebook Page, and on Instagram. If you do not have social media, the Village’s Facebook feed is available near the bottom of www.villageoflombard.org. 

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Finance

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1. Do I need a vehicle sticker?

Beginning May 1, 2013, vehicle stickers will no longer be required in Lombard. Please note that the 2012 through 2013 vehicle sticker is valid through April 30, 2013.

2. I’m moving in to/out of Lombard. What do I need to do to set up/cancel water services?

If you are moving into Lombard, fill out the Move Into Lombard form.  If you are moving out of Lombard, fill out the Move Out of Lombard. Give ample notice for a final reading; a week is preferred. Please provide the new owner's name to be added to the account.

If you have questions, contact the Water Billing Division at 630-620-5920. If you should reach our voice mail during busy times or after hours, please leave a message with the moving date and new owner information.

3. What types of payment does the Village of Lombard accept?

The Village of Lombard accepts cash, checks, Visa, MasterCard and Discover.

4. What is the sales tax rate for the Village of Lombard?

The sales tax rate for most of Lombard is 8%.

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Fire Department

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1. Where can I drop off an old fire extinguisher?

P.A. Crimson Fire Risk Services is located at 920 N. Ridge, Unit C-7 in Lombard. Their phone number is 630-424-3400.

2. Where can I drop off old medications (no controlled substances)?

Lombard Pharmacy is located at 805 S Main Street. Their phone number is 630-495-2333.

3. Can I schedule a tour of the fire station?

If you have a group that would like to tour either of the fire stations, call the Fire Department's Administrative Office at 630-620-5736 during regular business hours. A time will be set up for your group to tour either of the fire stations. If you and your family are in the area and would like to stop in, please do so. The firefighters will be glad to show you around.

4. Do you have someone who will talk to our civic group?

Speakers will make presentations to any group in the Village upon request. The Fire Department will try to accommodate your subject matter or provide one of its own. Schedule a speaker by calling the Fire Department's Administrative Office during business hours at 630-620-5736.

5. Will the Fire Department come to a block party?

The Fire Department will come to block parties if the on-duty companies are available. There is a chance they will be late, have to leave early or not arrive at all depending on the amount of emergency calls received.

6. What type of fire extinguisher should you keep in your kitchen?

Use an A-B-C extinguisher anywhere in your home. Class "A" is for ordinary combustible materials (wood, paper, and most plastics). Class "B" fires involve flammable or combustible liquids (grease, oil, kerosene or gasoline). Class "C" fires involve electrical equipment such as appliances, wiring, circuit breakers and outlets. An A-B-C extinguisher will cover all possibilities. These can be purchased at local hardware stores.

7. What is the number one cause of fires in the home?

Cooking fires are the number one cause of fires in the home. Stay alert and keep a fire extinguisher close by when cooking and grilling.

8. Do I need a license for a fire or burglar alarm?

• Fire Alarm - Yes
• Burglar Alarm - Yes, if it is hooked up to our Police Department

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Police Department

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1. Where can I learn about the Police Department's CALEA Accreditation?

The Commission on Accreditation for Law Enforcement Agencies (CALEA), Inc. has confirmed the Lombard Police Department’s re-accredited status. The Lombard Police Department has proudly been a Commission on Accreditation for Law Enforcement Agencies (CALEA) accredited department since 1991.  By maintaining its accredited status, the Lombard Police Department continues to provide law enforcement service consistent with the highest ideals of the law enforcement profession.  

In order to achieve and maintain CALEA accreditation, Lombard policies and practices were thoroughly reviewed by assessors from outside our agency to ensure that we implement and follow the best practices for law enforcement agencies recommended worldwide. Only 18% of all law enforcement agencies nationwide and 49 agencies (out of 249 municipal agencies) in Illinois are CALEA Accredited. National accreditation through CALEA means the highest standards and best management practices for operations, training, policies, practices, procedures, including those on training, use of force and biased based policing. 

Accreditation through CALEA is voluntary and continued evidence of the Lombard Police Department’s culture of ethics and demonstrated commitment to upholding the highest standards and best practices in law enforcement. The Lombard Police Department opened its files and policies for inspection by a team of assessors, chosen from police agencies across the country. The assessment team found the department to be in full compliance with more than 400 applicable standards.

CALEA was formed in 1979 through the combined efforts of the International Association of Chiefs of Police (IACP), the National Organization of Black Law Enforcement Executives (NOBLE), the National Sheriff’s Association (NSA), and the Police Executive Research Forum (PERF).  The commission was formed to develop a set of law enforcement standards and to establish and administer an accreditation process through which law enforcement agencies could demonstrate voluntarily that they meet professionally recognized criteria for excellence in management and service delivery.

“This achievement is important to the Village of Lombard’s residents,” said Lombard Police Chief Roy Newton. “Accreditation represents the commitment of all Lombard Police Department employees to constantly improve the quality of service provided to the citizens of Lombard.”

The police department has a public comment portal open as part of the accreditation process. Members of the public can visit https://cimrs2.calea.org/657 to make a public comment. 

For more information about the Lombard Police Department and to view annual reports, visit www.villageoflombard.org/police.

2. Do I need a license for a fire or burglar alarm?

A license is not required for a fire alarm, but a license is required for a burglar alarm.

3. Is there a program for free car seats available?

DuPage County residents may be eligible for a free car seat. For more information, call 630-682-7400.

4. How do I request overnight parking?

You can register online for an overnight street parking request.

Residents requesting approval for temporary exemption of overnight parking restrictions may call 911 to do so; however, the Lombard Police Department now offers a convenient online request option.  Enter your information and select “submit" to request overnight parking approval, with a maximum allowance of 4 days per month. If extended time is needed for long term guest or home construction project, residents may call 630-873-4400 and ask for Police Administration.

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Public Works

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1. Where can I find the Water Quality Report?

The Village’s Water Quality Report is available at www.villageoflombard.org/waterqualityreport.  If you would like a paper copy, please contact Public Works, and one will be mailed to you.

2. Who do I talk to about my water bill?

Water Billing is a function of the Village's Finance Department. They can be reached at 630-620-5920.

3. Who do I call if my sewer is backing up?

Call the Public Works Department at 630-620-5740. If you have already contacted a plumber, call Public Works when the plumber arrives.

4. Who do I notify if a street light is out?

Street lights are maintained by Public Works with the exception of those on wooden poles, which are maintained by ComEd.

5. My garbage/yard waste wasn't picked up. What do I do now?

The Village of Lombard has contracted Waste Management to provide refuse, yard waste, and recycling services. Please contact Waste Management at 800-964-8988.

6. Public Works dug up my parkway for a water/sewer repair. Who's responsible to fix it?

The Public Works Department restores sites where water/sewer repairs are done. Restoration is done by a specific Restoration Schedule (PDF).

7. Who is responsible for maintenance of the parkway?

By Village Code, the adjacent property owner is responsible for maintenance (mowing, watering, restoration) of the parkway, except when the Village has dug there within the past 12 months.

8. Who maintains the parkway trees?

The Village's Forestry Division, a division of the Public Works Department, maintains the parkway trees.

9. Are there any watering restrictions?

The Village of Lombard follows an even/odd watering restriction. Even-numbered addresses can water on even-numbered days, and vice versa for odd. For example, if you live at 255 Wilson Avenue, you would be allowed to water on the 1st, the 3rd, etc. This restriction is in effect year-round.

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Residential Refuse, Yard Waste & Recycling

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1. What items can I put in my recycling bin?

Items that are accepted are:

• Aluminum, glass and iron/steel food and beverage containers
• Cardboard and paper without wax liners
• Plastics labeled Number 1 through Number 5

Items that are not accepted and cause contamination include:

• Ceramics and porcelain
• Mirrors, windows, cooking glassware and light bulbs
• Plastics labeled Number 7 or unnumbered including plastic bags
• Tempered steel, including coat hangers, pots, pans and household appliances

2. My garbage/yard waste wasn’t picked up. What do I do now?

The Village of Lombard has contracted Waste Management to provide refuse, yard waste, and recycling services. Please contact Waste Management at 800-964-8988 or home.wm.com/lombard.

3. There was a holiday this week. When will my garbage be picked up?

Per contract, the holidays observed by Waste Management are:

• New Year's Day
• Memorial Day
• Independence Day
• Labor Day
• Thanksgiving Day
• Christmas Day

If those holidays fall on a week day, collection will be one day later for the remainder of the week.

4. Who can I talk to if I have an issue with Waste Management?

You can call the Public Works Department at 630-620-5740.

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Solicitation

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1. Does the Village regulate door-to-door solicitors?

Yes, solicitors within the Village of Lombard must apply for and be approved for a permit to solicit in the Village.   Solicitors must also adhere to specific guidelines and rules regulating door-to-door solicitation.  A list and photos of the solicitors currently holding a permit to solicit within the Village is listed on the Village of Lombard website at www.villageoflombard.org/solicitors.

2. Do solicitors need to identify themselves?

Yes, per Village Code, all solicitors should have a Village solicitor’s photo ID badge visible on their outer garment at all times when they are engaged in soliciting within the Village.  If a solicitor does not display and cannot produce a solicitor’s photo ID badge or permit, they may not be licensed to solicit within the Village and may be reported to the Lombard Police Department by calling 911.

3. Why can’t the Village ban door-to-door solicitors?

The First amendment and the U.S. Constitution protect the rights of door-to-door solicitors and preclude the ability of a community to ban door-to-door sales.   The U.S. Supreme Court has upheld free speech for commercial purposes and the Village’s ability to restrict commercial door-to-door solicitation is limited to local regulations restricting the time, place and manner of door-to-door solicitations.  Homeowners and occupants, however, do have the ultimate right to determine whether solicitors shall or shall not be invited to their residences or property.

4. What can I do if I do not want solicitors to come to my home?

Prominently display a no soliciting notice on or near the main entrance by way of a sign measuring at least 3” x 4” in size.   No soliciting notices should read in letters at least 3/8” in height:  

“Only Solicitors or Peddlers Registered in Lombard Invited”
or
“No Solicitors or Peddlers”
or
“Charitable Organization Solicitors Only”
or
“Not For Profit Organization Solicitors Only”

5. Where can I find a "no solicitors" sign?

The Village no longer sells pre-printed ‘No Solicitors’ stickers. It is illegal in the Village of Lombard to solicit at a location where proper No Soliciting signage has been posted. With or without a sign, residents should not ever be afraid to exercise boundaries with solicitors by refusing to answer their door or by politely stating ‘no thank you’ or ‘not interested’ and shutting and locking their door. 

Signs may be purchased at home stores or online, or residents may create their own.

6. What rules apply to door-to-door solicitors in the Village of Lombard?

Per Village Code, solicitors:

Must cease solicitation upon owner or occupant request;
Must obey posted “No Solicitor” signs;
Must display their photo ID license conspicuously on their outer garment at all times while they are engaged in soliciting;
May only ring bells, knock or engage with residents for solicitation between the hours of 11:00 a.m. and 7:00 p.m., Monday through Saturday (at no time on Sundays or holidays)

7. What solicitor practices are prohibited?

Under the Village Code, certain solicitation practices are unlawful and prohibited.   Per Code, solicitors may NOT:  

Continue to solicit upon any premises after having been requested by the owner or occupant to leave;
Solicit upon a premises posted against solicitation or peddling;
Use a plan, scheme or ruse, or make statements to indicate or imply that the purpose of the solicitation is other than to obtain orders or sales;
Cheat, deceive or fraudulently misrepresent while acting as a solicitor within the Village;
Interfere with vehicular, bicycles, or pedestrian traffic on any public right-of-way.

8. The solicitor that came to my home was pushy or rude. Is there something the Village can do?

Beyond the restrictions listed above, the Village of Lombard does not directly regulate demeanor or style of individual sales employees or solicitors.  Remember however, that as a homeowner or occupant you may at any time ask a solicitor to leave your property and if they refuse, call 911 for assistance.  Every resident has the right to feel secure in their own home and should you ever feel threatened or unsafe based upon the behavior of a solicitor or peddler, please contact the Police immediately.  Further, citizens who feel they have been the victim of unlawful solicitation or believe a solicitor is violating the law are urged to contact the Police immediately so that officers may locate the individuals involved and investigate.

9. The person who came to my home was not selling anything. Does the Village regulate door-to-door advocacy?

The Village does not regulate or license door-to-door advocacy of a position or cause, with or without the distribution of pamphlets, handbills or literature, unless the person is otherwise peddling or soliciting for commercial sales or funds.

10. What about energy providers and alternate residential energy supplier solicitors?

Residents should specifically be aware of door to door energy supplier sales and solicitations. The Village of Lombard does not send people door to door to register residents for the supply of alternate energy. The Village encourages residents who wish to sign up with their own energy provider to initiate first contact with the provider after comparing all rates and options.  When evaluating energy suppliers, residents are encouraged to visit the Illinois Commerce Commission’s complaint scorecard which tracks and compares the rate of complaints against retail electric suppliers energy providers at http://www.pluginillinois.org/complaints.aspx.

11. What should I do if an energy solicitor asks me to show him my bill?

Citizens should never compromise their security by providing utility account information to anyone unless they intend to enroll in an alternate energy program of their own choosing.  The Village recommends that residents carefully protect their account information and energy billing information from solicitors and all other non-account holders.

12. What more can I do to complain about the aggressive or deceptive practices of a solicitor?

The Village encourages residents having complaints about aggressive or deceptive practices of a business to file a consumer complaint with the Illinois Attorney General’s Office at (800)243-0618 or online at www.illinoisattorneygeneral.gov/consumers/filecomplaint.html. 

If the complaint involves a utility or retail energy supplier, residents are urged to contact the Illinois Commerce Commission Consumer Services Division which regulates energy retailers by phone at (800)524-0795 or online at www.icc.illinois.gov/consumer/complaint.

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Stormwater FAQs

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1. My street is flooded during a rainstorm. Why is this happening?

Streets are an important part of the Village’s overall Stormwater Management System. Both the storm sewers located below the street, or ditches located along the street and the roadway itself, serve to help direct stormwater into designed locations.

In cases of extreme rain or flash flooding, streets are expected to collect water, in efforts to keep this water from entering homes. This temporary storage of water should usually drain within 30 minutes – 1 hour. If it does not, the storm drain might be blocked by debris. If possible and safe, residents may clear debris to quickly solve the problem. You may also contact Public Works. If the storm drains are not blocked by debris and the street is flooded, the system simply needs some time to catch up. Motorists are advised to never drive through standing water, which may be deeper than originally perceived, and could damage vehicles, put passengers in harm’s way, or push water onto properties.

2. I had a sewer backup into my home. Why did this happen and what can be done about this?

As an older community dating back to 1869, Lombard still has some sewers that carry sanitary waste, as well as rainfall runoff, known as “combined” sewers. As streets are reconstructed and as the budget allows, these sewers are replaced with separate storm and sanitary sewers. Roughly one third of Lombard has combined sewers that continue to drain into a downstream combined sewer.

When the capacity of a sanitary or combined sewer is exceeded, water levels may overflow to the ground level and result in a basement backup. A check valve or overhead sewer system (required in all new construction) may prevent backups.

To help assist homeowners, the Village provides an Overhead Sewer Grant Program, which has assisted nearly 400 residents in helping to protect themselves and their homes from sewer backups. Additionally, the Village’s Clear Water Disconnect Grant has contributed to dozens of homes removing sump pumps and downspouts from sanitary sewers, which helps to not overload the system, resulting in reduction of sewer backups.

3. If my sewer backs up, who do I call?

If you experience a sewer backup, call Public Works at (630)620-5740. If it is after 4 p.m., or on a weekend, dial 9-1-1. Do not hesitate to dial 9-1-1 if there is a blocked/flooded roadway, water main break, or any time where you feel or witness something unsafe.

4. Why doesn’t the Village replace all of its old combined sewers?

A project of this magnitude is beyond the Village’s ability to fund. To replace all of the sanitary sewers at once would cost the Village more than 100 million dollars. To put this into perspective, the Village’s General Fund budget for 2020, used to fund core operations from police, fire, public works (excluding water & sewer), community development, finance and responsible planning and administration is $37.32 million. 

The water and sewer fund is collected separately through a $5 monthly capital fee by water customers, to help fund additional improvements, such as the gradual replacement of combined sewers.

5. I pay property taxes. Why don’t you use this money to prevent flooding?

It is important to remember that the Village of Lombard receives less than $0.08 of each property tax dollar to provide for its core services. (Public safety provided by Police and Fire Departments; forestry, road and water maintenance from Public Works; building and code enforcement from Community Development, and responsible long-term financial planning from the Finance Department.) Lombard’s percentage of property taxes is 7.36%, followed by the Helen Plum Library at 5.60%, the Lombard Park District at 5%, DuPage County at 3.79%, and York Township at 1.09%. The majority of property taxes (77.16% or $0.77 of every dollar) goes to the School Districts.

6. I have standing water in my backyard. Why is it there and how can I fix this?

While flooding of any kind is potentially damaging and dangerous, backyard flooding after a rainstorm can be expected in lower lying areas. Your yard plays an important role in protecting your home from flooding. A properly graded yard can minimize minor drainage problems and prevent more serious flooding conditions. The grading plan for your property may also have been part of an overall stormwater plan for your subdivision.

In general, a properly graded yard will have some or all of the following characteristics:

• Ground sloping away from the house – the ground surrounding your home should be graded away from your house’s foundation to ensure that stormwater flows away from the house and not towards it.
• Pavement sloping away from the house – driveways, sidewalks and patios should be graded away from your house’s foundation to ensure that the stormwater flows away from the house and not towards it.
• Drainage path towards the Village’s Stormwater Management System – stormwater runoff from your yard should have an unobstructed path towards the Village’s system. Many residential properties have swales (ditches) in the side and rear yards which carry water towards inlets within the yard, a neighboring yard, or the street. Some properties are graded such that the stormwater can flow directly into a creek, ditch or basin.

7. What is the Village going to do about standing water in my back yard?

While your local government staff can provide technical guidance, the Village follows the standards and practices of most municipalities and only maintains drainage in public easements or within public roads and rights-of-way. Maintenance of drainage systems on private property is the responsibility of the respective property owner.

8. Does the Village have any programs or assistance that can help me improve my property?

To help residents that are impacted by chronic backyard flooding, the Village offers a Backyard Drainage Grant. The grant is available for property owners who have flooding that remains for 72 hours or longer which affects at least two contiguous properties. 

The Village Board adopted the Flood Susceptible Homes Redevelopment Program in 2022 to incentivize the replacement of single-family detached homes that have experienced severe and chronic flooding.  The goals are to permanently eliminate flood damages to at-risk homes, improve the prospect of redevelopment in those neighborhoods, and reduce first responders’ time and expense.

Owners of single-family residences that are (a) located within a mapped or otherwise modelled and approved 100-year floodplain with First Floor Elevation as defined by the Federal Emergency Management Agency (FEMA) below the 100-year floodplain elevation, or (b) meet the DuPage Countywide Stormwater & Floodplain Ordinance definition of “Substantial Damage” due to flooding are eligible for the Program.  Basement flooding solely due to a sanitary sewer backup is not eligible.

The process is as follows:

1. The Community Development Department shall receive and evaluate program applications from property owner(s).  Owner(s) must hold legal title to the property.
2. Approved applicants can receive waived Village permit fees for demolition of the existing house and if applicable, also applicable building permit fees for the replacement home.  In addition, demolition costs shall be reimbursed up to a maximum of $10,000. Approvals may stipulate that reimbursements are pending available budget in any given fiscal year. Approvals shall be valid for a period of four years. 
3. The Director of Community Development or their designee shall be responsible to determine eligibility, and appeals for disputing denial determinations may be made to the Board of Building Appeals.
4. The determination of the First Floor Elevation may be based on building permit records as well as information submitted by a Licensed Surveyor or Professional Engineer.  The 100-yr floodplain elevation is determined by the Flood Insurance Rate Maps or other information as determined by the Director of Community Development.  The definition of “Substantial Damage” is per the DuPage Countywide Stormwater & Floodplain Ordinance. Photographic evidence of standing water in a yard above the First Floor Elevation may also suffice.
5. The approval includes waiving any fee to increase the water service diameter.
6. The approval to waive building permit fees does not extend to permits required from other authorities, notably DuPage County Stormwater Management.

Contact the Village’s Private Development Engineer at 630-620-5972 or pes@villageoflombard.org to learn more.

9. What types of building restrictions are in place to help protect my property?

Construction activity in Lombard is governed by various international, national, county and local codes. Lombard’s Village Codes are administered by the Community Development Department. Violations of Village Codes are handled by the Code Enforcement Division at (630)620-5757.

It is illegal to grade, excavate or fill in any property without a fill and grading permit to ensure that projects do not cause problems for you or your neighbors. Always check with the Community Development Department before you build on, alter, re-grade, or place fill on your property. Report construction or filling without a permit posted to Code Enforcement at (630)620-5757.

10. Can stormwater from my roof gutter be directed to anywhere on my property?

Yes. It is your responsibility, however, to make sure that any downspouts and their runoff are directed away from neighboring properties.

11. Why does the Village allow for new construction on properties that have held water in the past?

Property owners have an inherent right to develop on land they own, provided that they meet code provisions pertaining to zoning, building and stormwater regulations.  All new construction requires a building permit.  As part of the permit application, the Village will review the required engineering plan to ensure it meets code provisions.

12. Can I block stormwater runoff coming from my neighbor’s property?

Illinois Drainage Law precludes the damming or blockage of stormwater runoff from higher properties.  However, once on your property, property owners can apply for a grading permit to help address any stormwater runoff concerns.

13. What action has the Village taken to help provide more space for stormwater?

As record setting storms continue to increase in frequency, the Village continues to invest in stormwater management improvements including:

• Pond modifications have gained a total of 26 acre-feet for flood waters: Terrace View Pond (13 ac-ft), Vista Pond (6.5 ac-ft), Morris Pond (4 ac-ft), and Finley/Charles Lane Pond (2.6 ac-ft). This volume is equivalent to filling a football field 24 feet deep.
• The installation of backup generators at all sanitary lift stations, keeping Lombard’s 14 sanitary pumping stations operable despite electrical outages.
• Increasing the Village’s stormwater pumping capacity by replacing the 40-year-old pump station at Crescent Ave and the East Branch of the DuPage River. In doing so, the pumping rate has increased from 50 to 170 cubic feet per second until the river reaches its 10-year flood stage, wherein the rate reduces to match the former rate in order not to worsen flooding along the river itself.

14. What plans does the Village have Village planning to help with ongoing stormwater challenges?

Much of the Village’s infrastructure, including underground pipes, are between 50-100 years old. To help address this challenge, the Village will require significant infrastructure improvements over the next 10 years. The Village’s Capital Improvement Plan, adopted as part of Lombard’s Annual Budget, includes more than $31 million for sewer improvements and $14.7 million for water system improvements, over the next 10 years. To help fund these necessary infrastructure improvements, water customers receive a $5 monthly fixed capital fee on their bills. This capital fee will be used to help make long term improvements to the Village’s systems.

On a shorter-term scale, the Village continues to seek out opportunities to expand or establish water detention locations throughout the Village. While we cannot control the amount of water that impacts the Village, we will continue to plan ahead and to do our part in helping to improve the Village of Lombard for its residents and business owners.

15. Does the Village have a plan of action in response to a large-scale storm or flooding event? If so, what are the qualifications to activate a response?

The Village does have a Storm Debris Management Policy in place. The policy is designed to facilitate and coordinate the removal, collection, and disposal of debris following a severe and large-scale weather disaster. While damaging storms with high winds or flooding are a general hazard for the area, the criteria to trigger a formal response requires a severe impact of weather conditions in a generalized location throughout significant portions of Lombard.

Predetermined thresholds must be met or surpassed before a response plan is triggered. Recent storms, although sadly damaging to some homes, did not reach the minimum threshold in which a localized response can be implemented.

A Localized Response would require:

• Rainfall in excess of a 50-year storm (as defined by 7.50” over 24 hours, 7.05” over 18 hours, or 6.53” over 12 hours) is received in Lombard as measured on the Public Works Department range gauge AND more than 50 but less than 200 homes have debris consisting of building material, personal property, and landscape debris. In this case, the debris management policy will be initiated for residents.
• When storm damage to trees and bushes is realized by more than 50, but less than 200 homes, the property owners must dispose of material in accordance with the Village’s Refuse Contract.
• Wind speed at ground level in excess of 50 miles per hour as measured at Glenbard East High School AND more than 50 but less than 200 homes have debris consisting of broken limbs, downed trees or bushes.

A large scale, Village-wide Response would require all of the above conditions, with a direct impact on more than 200 homes. In the rare occurrence that a Localized or Village-wide Response is enacted:

• Tree limbs and bushes may be placed on the parkway to be collected and disposed of by Village of Lombard crews, or by contractors hired by the Village.
• Material collection would begin within 72 hours from the end of the storm event. Material placed out after 72 hours would require stickers.
• The Village would provide dumpsters in each affected Trustee District, based upon need.

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Taxes

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1. What is the sales tax rate for the Village of Lombard?

The sales tax rate for most of Lombard is 8%.

2. What percent of my property taxes goes to the Village of Lombard?

The Village of Lombard receives one of the smallest shares of property tax of any taxing district. The Village's property tax as a percentage of each property owner's total tax bill is less than 8% of the total tax bill, meaning that less than $0.08 of every dollar paid in property taxes will go to the Village in 2012 through 2013.

3. Does the Village of Lombard require transfer stamps or transfer taxes on the sale of real estate?

No, neither transfer stamps nor transfer taxes apply to the sale of real estate in Lombard.