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1. Are my property taxes going up this year?
2. Why does the Village need to increase its portion of the property tax levy?
3. Why can’t the Village operate within its means like my family?
4. Why can’t the Village use funds raised from the Library tax increase?
5. Why are my property taxes so high and where do they go?
6. What can I do if I feel my property is assessed too high?
7. Where can I find more information or provide my feedback?
8. You said that increases are required due to unfunded State mandates. What are those mandates?

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1. How does the Village determine how to set the Water and Sewer rates?
2. What were the results of the Water and Sewer Rate Study?
3. Why is the water/sewer rate increasing by $0.40 per 1,000 gallons used?
4. What does the $0.40 increase mean for the average household?
5. Did the water and sewer study recommend any additional fee structure changes?
6. Why is billing changing from a bi-monthly to a monthly schedule?
7. Where can I learn about my water usage?
8. What can I do to make paying my bill easier?
9. Where can I learn more?
10. Where can I find out more about Village news?
11. You asked me to conserve water – I did that, and now you are raising my rates! I do not understand this and it makes me angry.
12. Prices are increasing on everything – a water rate increase is the straw that will break the camel’s back. Why does water cost so much?
13. Are there assistance programs for people who can’t afford to pay higher water rates?
14. How does the Village of Lombard compare to other communities for water and sewer rates?
15. Why do rates need to be increased? How often will we see increases?

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1. When is American English playing in downtown Lombard?
2. Where will the concert be located?
3. Will alcohol be available in the concert area?
4. What road closures will be in place for the event?
5. Where can I park?
6. What if I want to park my cruise car?
7. When can I park my cruise car?
8. Where is handicapped parking located?
9. Where can I can set up my chair to watch the concert?
10. What am I allowed to bring into the event?
11. What will not be allowed at the event?
12. In addition to American English, what other entertainment will be provided?

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1. What work requires a permit? What happens if I don't obtain a permit?
2. Why do I need a permit?
3. What do I need to obtain a building permit?
4. As the homeowner, can I do the work myself and if I am doing the work myself, do I still need to get a permit?
5. How long does it take to obtain a building permit? Do permits expire?
6. Who is responsible for obtaining the permit?
7. Do plans have to be architecturally stamped and sealed? Does each page need to be stamped?
8. If we are putting on a Second Story Addition, do the plans need to be stamped?
9. I'm putting in a deck. What do I need? Will I have inspections?
10. What are the requirements for driveways?
11. I'm building a fence. What is the recommended depth the posthole should be?
12. Must my garage have electric?
13. Do I need inspections? How do I set them up?
14. Which contractors need insurance and licenses?
15. Do I have to select a particular Knox box?
16. Can I use PVC underground?
17. Is a roof permit required? Is an ice & water shield required for roofs?
18. If I do any work to my home, will my property taxes be increased?
19. I’m thinking about doing some work, can you recommend a contractor?
20. When am I obligated to contact JULIE?

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1. Why is a bundled brush collection fee being implemented now (April 2019) after being free for so long?
2. What is the difference between a core service and an enhanced service?
3. Why was free bundled brush collection identified as an enhanced service?
4. What is the bundled brush collection fee?
5. Where can I purchase a yard waste sticker?
6. Will the Village require a yard waste sticker for brush collection after a storm event?
7. What are the restrictions for bundled brush collection?
8. If I don’t want to pay the fee, is there an alternative to bundled brush collection?
9. Why is there a budget deficit?
10. I pay taxes. Why don’t my tax dollars pay for this service?
11. What is the Village doing to help with the budget issues?

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1. When can cruise cars begin parking for Lombard Cruise Nights?
2. Can all classic cars participate?
3. Are the themes optional?
4. What happens when parking is full?
5. Can I reserve a spot?
6. Is alcohol allowed?

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1. When is Cruise Nights in downtown Lombard?
2. Where is Lombard Cruise Nights?
3. I am a guest and do not have a Cruise Car. Where do I park?
4. What am I allowed to bring into the event?
5. Where is handicapped parking located?
6. What happens if it rains? Will you post updates about the weather?

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1. Do I need a vehicle sticker?
2. I’m moving in to/out of Lombard. What do I need to do to set up/cancel water services?
3. What types of payment does the Village of Lombard accept?
4. What is the sales tax rate for the Village of Lombard?

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1. Where can I drop off an old fire extinguisher?
2. Where can I drop off old medications (no controlled substances)?
3. Can I schedule a tour of the fire station?
4. Do you have someone who will talk to our civic group?
5. Will the Fire Department come to a block party?
6. What type of fire extinguisher should you keep in your kitchen?
7. What is the number one cause of fires in the home?
8. Do I need a license for a fire or burglar alarm?

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1. What will be happening this year for the Fourth of July?
2. What can I bring to the event?
3. Where can I park?
4. Where are the shuttle locations?
5. After I arrive, where should I go to see the fireworks?
6. When will the fireworks start?
7. Is there any handicapped accessibility to the park?
8. Where can I go to find help in the case of an emergency?
9. Are there bathrooms available at the event?
10. What happens if it rains?
11. What is the earliest time I’m allowed to “claim” my spot for the event?

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1. Do I need a license for a fire or burglar alarm?
2. Is there a program for free car seats available?
3. How do I request overnight parking?

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1. Where can I find the Water Quality Report?
2. Who do I talk to about my water bill?
3. Who do I call if my sewer is backing up?
4. Who do I notify if a street light is out?
5. My garbage/yard waste wasn't picked up. What do I do now?
6. Public Works dug up my parkway for a water/sewer repair. Who's responsible to fix it?
7. Who is responsible for maintenance of the parkway?
8. Who maintains the parkway trees?
9. Are there any watering restrictions?

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1. What items can I put in my recycling bin?
2. My garbage/yard waste wasn’t picked up. What do I do now?
3. There was a holiday this week. When will my garbage be picked up?
4. Who can I talk to if I have an issue with Waste Management?

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1. Does the Village regulate door-to-door solicitors?
2. Do solicitors need to identify themselves?
3. Why can’t the Village ban door-to-door solicitors?
4. What can I do if I do not want solicitors to come to my home?
5. Where can I find a "no solicitors" sign?
6. What rules apply to door-to-door solicitors in the Village of Lombard?
7. What solicitor practices are prohibited?
8. The solicitor that came to my home was pushy or rude. Is there something the Village can do?
9. The person who came to my home was not selling anything. Does the Village regulate door-to-door advocacy?
10. What about energy providers and alternate residential energy supplier solicitors?
11. What should I do if an energy solicitor asks me to show him my bill?
12. What more can I do to complain about the aggressive or deceptive practices of a solicitor?

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1. What is the sales tax rate for the Village of Lombard?
2. What percent of my property taxes goes to the Village of Lombard?
3. Does the Village of Lombard require transfer stamps or transfer taxes on the sale of real estate?